UPDATED: LA Fitness: 'We're Honoring Lifetime Memberships'
Paul Norris, principal at LA Fitness, says the company has made the decision to honor Bally's lifetime memberships
[Update, Tuesday, December 21]
LA Fitness has now decided to honor Bally lifetime memberships in full, including nationwide access. Story here.
[UPDATE, Wednesday, December 7, 12:57 p.m.]
Patch is now receiving reader reports that Bally lifetime membership holders are able to verify their information and contract with LA Fitness at this site. Several users said that while it appears that the contract they had previously is now being accepted by LA fitness, it shows an expiration date of 12/1/2014.
This appears to be consistent with what Paul Norris, principal at LA Fitness, told Patch in a phone conversation earlier this week. Norris stated that lifetime members would initially be given a three year membership, at no cost the first year, and then $1 for each following year.
Patch's understanding was that this would then be "re-upped" for $1 a year in continual contracts. However, agreements could be different for each individual based on their unique contract, and whether or not they have already signed a new agreement with LA Fitness. According to Norris, the company will be putting out a press release in the near future to officially explain offerings. Patch recommends members wait until that release, and also thoroughly review any contract, before signing.
To see if your contract is being recognized by LA Fitness, follow these instructions:
- Visit lafitness.com/Pages/Announcement.aspx, and click on the box that says verify your account.
- It may be necessary to try different variations of your name, including abbreviated initials, and also entering the zip code and phone number used when first signing up for a Bally's membership. According to some users, the keytag number is the first initial of your last name, and then the numbers from your Bally's ID card, excluding the first four zeroes.
[UPDATE, Monday, December 5, 8:17 p.m.] After the publication of this report, a number of readers contacted Patch to say that LA Fitness location managers told them they would not be honoring lifetime memberships. Upon attempting to contact these locations, we were informed that managers had been instructed to direct all media inquires to the company's Irvine, California offices.
Patch reached back out to Paul Norris, principal at LA Fitness, who further clarified by stating that the decision to honor lifetime memberships had not yet been relayed to all locations, but that the lifetime memberships would be honored.
"We're going to get a statement out on our website, and condense all the information into one spot, right on the front page," said Norris, adding that the message should come within several days.
Norris also said that decisions regarding lifetime memberships were complicated by law, stating that lifetime memberships are now illegal in all but several states. However, Norris said the company viewed it as good customer service to find a way to honor the agreements.
"We don't want to disadvantage our members, especially the people who've been around for 20 years," Norris said. "We're doing it for good will. There's not many [lifetime members], but we don't want anybody to be at a disadvantage."
Although official details are pending the company's statement and may be unique to each customer, depending on the terms of their original contract, Norris said that a lifetime customer would be offered the chance to sign an LA fitness agreement that would allow them to continue to visit the location for one dollar a year, in order to keep the agreements legal.
In addition, Norris said that for those interested in being able to visit any other LA Fitness location in their respective state, LA fitness would offer a special rate of $19.99 a month for membership.
Finally, Norris said that all LA Fitness locations formerly owned by Bally's would allow members to continue to visit throughout December without signing any new agreements.
[Original report, Monday 5:00 p.m.]
Bally Fitness members upset with the changes stemming from a purchase by LA Fitness may now find some relief, as the company has decided to honor lifetime membership agreements, according to Paul Norris, principal for LA Fitness, who called Patch.
On Sunday, Patch reported that a number of local residents were frustrated after the Bally's Total Fitness location in Willow Grove became one of 171 across the country to be purchased by LA Fitness.
According to members, LA Fitness representatives told them last week that Bally's lifetime memberships, some of which were purchased for thousands of dollars, would not be honored in the switch. Patch follow-up calls to local LA Fitness centers confirmed this information.
However, according to Norris, who called Patch Monday afternoon, those memberships will now be honored.
"The [lifetime] memberships weren't purchased and weren't part of our responsibility, but we've made the decision to honor those lifetime memberships," said Norris. "We certainly don't want to disadvantage any members, or former members, of Bally's."
When asked when that decision was made, Norris said that the company had difficulty communicating its policies to all locations after heavy winds knocked down telephone wires at the company's Irvine, California offices.
"The acquisition was an assets sale. Lifetime memberships were not a part of the acquisition, and we're sorry it wasn't communicated to all involved," said Norris. "The day we did this acquisition we had 70 mile per hour winds in Los Angeles and the lines were knocked out," Norris said.
When asked what procedure members would now need to follow to become lifetime members of LA Fitness, Norris said it could be done in a visit to any of the newly owned locations.
"[Members] need to sign an agreement to allow them entry, but it would be virtually the same terms of the agreement they have now," Norris said.
According to a ClubIndustry.com article, the Willow Grove location is one of 171 Bally's facilities sold nationwide to LA Fitness for approximately $153 million. The sale included 13 in the Philadelphia region, of which four will close and nine will continue to operate under the LA Fitness banner, including the Willow Grove location. Bally's now operates 100 locations in the U.S., while the addition boosts LA Fitness from 360 to 538 clubs.
Patch will check in with its readers this week to confirm they are able to convert their lifetime membership. Please check back for additional coverage. To see our original coverage of the story, click here.
Jackie
5:57 pm on Monday, December 5, 2011
La Fitness is LYING. If your home gym was sold, you are NO LONGER a Bally member, according to Ballys. They told me my lifetiime membership was sold to La Fitness. Norris is full of crap, he is not doing anyone a favor by honoring their memberships, he bought them. If he didn't I would still be a Bally member. If he didn't buy my membership then why would La Fitness have my checking account routing number in order to get my monthly payments. I called La Fitness(CA) at 12:00 EST phone number 949-505-2043 spoke with Courtney and was told they have me in the system as a member at my current Bally rate of $5 per month. According to Norris's statement I was made a member until days later out of the goodness of La's heart. Ok, so how was I in the system immediately following the close of the deal. LIES,LIES,LIES. They are trying their hardest not to honor the lifetime memberships and it just won't happen.
Jackie
5:59 pm on Monday, December 5, 2011
*wasn't made a member
Masayuki Iwata
3:45 am on Thursday, December 8, 2011
[UPDATE, Wednesday, December 7, 12:57 p.m.] LA Fitness: 'We're Honoring Lifetime Memberships'>>>>http://ambler.patch.com/articles/la-fitness-we-re-honoring-lifetime-memberships
Paul Norris, principal at LA Fitness, says the company has made the decision to honor Bally's lifetime memberships
Patch is now receiving reader reports that Bally lifetime membership holders are able to verify their information and contract with LA Fitness at this site. Several users said that while it appears that the contract they had previously is now being accepted by LA fitness, it shows an expiration date of 12/1/2014.
This appears to be consistent with what Paul Norris, principal at LA Fitness, told Patch in a phone conversation earlier this week. Norris stated that lifetime members would initially be given a three year membership, at no cost the first year, and then $1 for each following year.
Another consideration>>>Go to this link and sign the petition http://www.change.org/petitions/lafitness-honor-reduced-fee-lifetime-contracts-of-bally-members-after-billing-period
Alan Grudy
4:57 am on Friday, January 20, 2012
Hi Jackie, I'm not showing up in the system, LA Fitness did not acquire my Bally's I got my lifetime national membership at in another state, I live in Southern California for the last 10 years and all the Bally's have been changed to LA fitness except in Northern California. That site Ballyssuit is closed, does anyone know how to get a hold of Jeff Levy? Thank you for any help.
randy
5:12 pm on Saturday, March 30, 2013
i was a member of ballys any club in us premier plus membership i was told repeatedly by the 2 young men who they put at the counter that by signing the la fitness contract all conditions of my ballys membership would be in effect at la fitness and after a couple weeks they told me i would not be allowed in the club unless i signed the contrac yesterday i went to get transfer paperwork as part of my ballys agreement i could will, sell ,the membership with a small transfer fee i went to the clairmount mesa club where there was no one there who knew anything about it! and was told to call back on monday. well la fitness put those 2 young men in position to answer all the questions about the sale ect and made them reps of there business i sure hop they dont have a problem with them giving verbal contracts out as when they told me all the perks of the original contract would remain in effect i would not have signed anything without them telling me that i am current paid thur 2022 there record i was paid thur 2032 when it was being run by ballys what happend to the other 10 years?
Michael Myers
6:43 pm on Monday, December 5, 2011
I too had a lifetime membership with Bally Fitness and the membership is NOT being honored by LA Fitness. I called LA Fitness corporate offices about 2 hours ago and was told in no uncertain terms that the membership is not being honored. In addition, I visited the Franklin Mills (former Bally) location and called both Willow Grove (former Bally) and Northeast Philadelphia. All clubs told me that memberships would NOT be honored. I would love to know how to get in contact with Mr. Norris.
Jackie
7:43 pm on Monday, December 5, 2011
Michael call this number, give your phone number on your acct and see if you are in the system 949-502-2043. I am a lifetime member in NY for $60 a year. I was told by the local la fit rep that "no lifetime memberships" were purchased. This phrase is also on the "Frequently Asked Questions" sheet that all the reps have when you call. However, when they put my info into their computer, sure enough I am in the system. Why, because Bally sold ALL the memberships along with the clubs. Don't take no for an answer. We signed contracts, La Fitness bought them, they must honor them. If they try not to, there will be a class action and we will prevail!
Andrew Hunter
7:23 pm on Monday, December 5, 2011
I have a Premier Plus lifetime membership. Just spoke to Joel Perez general manager at the Aramingo(Philly) location and was told LA fitness WILL NOT HONOR life time memberships.
Jackie
8:40 pm on Monday, December 5, 2011
Did you have them check to see if you are in La's system. They are giving a standard answer of no lifetime memberships bought, and then people are showing up in the system. Call the La number I posted above.
Mike
10:57 pm on Monday, December 5, 2011
I was ambused last Thursday when entering the Willow Grove location and told my lifetime membership was no longer being honored. Additionally, I was told by three staff members that I was the reason that Ballys had the finanical problems, since I was not a financial contributor for the last twenty-five years. Forget about the charter memberships that built all of the clubs of the day and the large sum of upfront money. After being humiliated at the front dest and being accused of being the problem, I left the Willow Grove location and went to a LA Fitness where I cancelled three family members memberships that were coming off of my checking account and purchasing a membership of my own that gives me two guest per visit. After doing the math, I'm $30 bucks ahead every month and have access to the old Ballys and all LA Fitness locations. All said and done, I am grateful for the 30 plus years I had with Holiday Spa and Ballys Fitness Center. The members are what made the clubs great. It hurts to see the lack of sensitivity and respect that the new staff members come at loyal club members, which mostly targets 50 year olds and above persons. Hopefully the resolve the membership issues for the sake of thousands of members that rely on using the gyms to maintain good health.
Steve
11:30 pm on Monday, December 5, 2011
I used to own a health club that I bought from another club organization Washington. You have to honor lifetime memberships as a successor corporation on original terms. A further note. It is not illegal to honor a lifetime membership in any state. It is only illegal in those states to sell new ones. In Washington that has been the case since 1986. Even if you call it an assets sale as LA has, if you are in the same location, operating as the same business (health club) you are considered a successor corporation. If it looks like a duck, walks like a duck, sounds like a duck, it is considered a duck.
Desmond
11:59 pm on Monday, December 5, 2011
I went to the Bally Fitness Sports club in Bay Shore New York and was informed by the General Manager that they will not honor lifetime membership even though they were not purchased by LA fitness. Ballys gym in westbury was closed after it became a health hazard. Bally total fitness in Bay Shore was closed after they opened the Bally Sports in Bayshore. Initially they told me that Bally sports would honor my lifetime membership now they are no longer honoring their contractual agreement. This was a calculated scheme to break their contractual agreement. The public should be aware and think long and hard before signing up for any membership with Ballys sport club and or LA Fitness club.
Jackie
8:08 am on Tuesday, December 6, 2011
Desmond, I purchased my membership at the Westbury club as well. If that is where you purchased yours, your lifetime should have been bought by LA Fitness as mine was. They(not sure if Bally or LA) changed my home club to Levittown (never went there) I have been working out in Copiague since 2001 (member since 1988). Paid $1100 upfront and now $5 monthly. DO NOT GIVE UP. Here is the name an number of a lawyer who wants to deal with this.
Mark S Guralnick, ESQ 1-866-337-2900
Good luck!
laurene
7:24 am on Tuesday, December 6, 2011
go to ballyssuit.com for pulling together on this.
Ray Aaron's
9:53 am on Tuesday, December 6, 2011
I may be repeating myself. I have been a member since 1976. Joined at the Masapequa Mall, Long Island NY. First Holiday, then Jack LaLane, then Bally's They tried the same crap when we converted from Holiday. A group of us took them to Small Claims Ct. The knew that they had no case and made a deal with us. I now pay $12.00 per year for my "LIfetime Membership". I do not care what they say or try to get us to sign up for more money. A contract is a contract. LA Fitness bought Bally's and they got the whole kit and kibudale. There are plenty of attorneys out there anxious to take on a company like this. So let's just wait and see.
Julius Willis Jr.
10:16 am on Tuesday, December 6, 2011
http://upperdublin.patch.com/articles/la-fitness-we-re-honoring-lifetime-memberships
This newspaper reports that after protests LA Fitness says it will honor lifetime memebership. Paul norris is a principal at LA Finess main headquarters.
Kyle Bagenstose
10:30 am on Tuesday, December 6, 2011
Julius, you just posted a link to this very article. But who knows, maybe someone would like to read it again.
John Heinz
10:49 am on Tuesday, December 6, 2011
I have been going to the King of Prussia Bally's for years with a lifetime membership that was purchased when it opened as Holiday Fitness. I called this location and was told that my membership was void because LA Fitness could not profit from it.
Tim James
2:15 pm on Tuesday, December 6, 2011
I have a silver not (gold) membership. my fee is $5.00 a yr. Join in the 80s. I was told Voorhees is not my home gym. Roosevelt blvd is mine, i never been there? They told me i can go to a local La fitness which is on Grant ave phila pa. They did this to make me go over 30 miles to La fitness not the La fitness in my home town Somerdale nj. I told the manager can u simply correct my home gym to Voorhess. The could look in system see where i swiped my card at for last 10yrs. He said no, but after Dec 31 maybe the Grant ave manager could change to somerdale. I think i'm screwed!!
Brian
4:29 pm on Tuesday, December 6, 2011
I previously emailed Kyle on this topic. I am continueing to dig by talking to other members. I also read that article with the Presidents comments. If you look closely, in our case (Willow Grove, Pa Bally's) at his comments, I see the following happening. He is saying I (a lifetime member since inception) can pay $1 for the exact contract and then only work out at Willow Grove facility. I also can pay $19.99 a month and use any facility. What he doesn't touch on and Kyle this is for your next phone call to him, would be if they close Willow Grove. I would suspect since my $1 only got me in there, I would have to become a new member with money down etc. Very Sneaky by the Prez. Why would I think Willow Grove would close, because they have done minimal to the facility the last 10 years. There are 2 La Fitnesses within 2 miles each direction, and most importantly, they have not changed one single sign inside or outside at Willow Grove. That tells me Willow Grove will close in a few months, and they will sell the land, which has way more value to them. They also will then make me rejoin at their price because a $1 only gets you Willow Grove. Very clever or sneaky depending on your perspective.
Kyle Bagenstose
4:58 pm on Tuesday, December 6, 2011
Hi Brian,
I would say hold tight with your skepticism (although I very much appreciate your right to be skeptical at this point). Norris also told me that Bally's members who had a 'go anywhere' kind of membership would still have that right for other Bally's locations. Yes, you're correct in that, according to him, lifetime members would only be allowed to use the one LA fitness facility, unless they opted for the $19.99 option.
However, I'm not sure about your suspecting they are going to close down the Willow Grove facility. LA Fitness already announced the closing of facilities they purchased, including four of the 13 in the Philly region. Also, by the sounds of their press release, from last week, it sounds like there's a possibility the facility could be one that is upgraded:
"We plan to add new equipment to many of the clubs, and we also have plans to remodel, expand or relocate a number of the clubs to larger and newer facilities."
http://www.lafitness.com/Pages/Announcement.aspx
I'd say just hold tight until they make an announcement, and then you'll be able to see exactly what's proposed for you and go from there.
Theresa
6:25 pm on Tuesday, December 6, 2011
I am totally confused. I have been to Bally's (willow grove, pa) location and an LA Fitness employee barked that my Bally's "Lifetime" membership will not be tranferred to LA Fitness and I would have to pay an intiation fee of $250 along with a monthly due of $20 per month. I thought they bought all contract from Bally's but it seems Lifetimers are screwed big time! What can we do??????
Marguerite
7:33 pm on Tuesday, December 6, 2011
I have an original Holiday Spa lifetime membership and have been going to the King of Prussia Bally's forever. I was told on Sunday that lifetime memberships with zero renewal are not being honored; however, $5 or $12 (or whatever) renewals bring in revenue (yep, 5 bucks) and those are okay. The LA Fitness websites states that they are servicing all memberships. Last time I checked Webster's - all means ALL. And my contract clearly states that if it is transferred, "...we, our and us will then mean that person or organization." Thank you for reporting on this. I notified the Time Herald about the KoP location, but they've done nothing.
FL. Physician
7:35 pm on Tuesday, December 6, 2011
I had a bad experience last Thursday, December 1, 2011 at a newly acquired Bally located in Miami, FL. I was instructed to work out first, then go to the registration desk post work out. As I was wait for my turn to speak to the LA Fitness Representative (Rep.), I overheard a the Rep. telling a member that his information does not appear in the computer so he can not help him. I knew then it was going to be a up hill battle. I forwarded a "verified account" printed from LA Fitness website. The Rep. appeared agitated and said to a co worker, "See that's why, that's why" pointing to my account. The Rep.'s demeanor became hostel towards me. Rep stated that my account is non-renewable and I would have to pay $40.00 after my account expires early next year while boasting to his co-worker. The Rep. made it seem like LA Fitness was the victim and he was teaching me a lesson. The Rep.'s behavior is a poor to say the least and reflection of the company who hired him. I believe that Mr. Norris will take the corrective action to remedy the Bally issue. Kyle is correct we have to wait for Mr. Norris to act so we can react.
Bruce
8:26 pm on Tuesday, December 6, 2011
Kyle, you noted that "Norris also told me that Bally's members who had a 'go anywhere' kind of membership would still have that right for other Bally's locations. ". I have a problem with that. I have a national (premier) membership which is stated on my Bally card. But LAFitness says the records they got from Bally showed I had a single club membership. They said they can't change it to national unless I can give them my original contract. My membership is over 20 years old and I do not have the original contract any longer.
I called Bally and they confirmed their records showed national access but they could not send me any confirmation. Since LA fitness won't convert my membership to national without something more than my Bally card to prove it, I am stuck with one club access. Bally and LA Fitness just point the finger at each other and let the customer suffer because of their poor handling of he transaction.
Can you talk to Norris again and see what can be done to fix these problems?
minicooper0
1:13 am on Wednesday, December 7, 2011
How can we start a class action lawsuit. I paid Bally's $576 for a 6 year renewal a week before the selling of Bally's to LA Fitness. When my account was transfered Dec. 1, my account was only extended 1 year. Both Bally and LA Fitness is claiming I need to work with the other company to get my money back or account corrected.
Marc L.
4:09 pm on Wednesday, December 7, 2011
I wonder what $576.00 worth of portable exercise equipment from Ballys looks like? If they didn't refund my money or transfer my full membership, I think I'd probably find out.
James
12:50 pm on Wednesday, December 7, 2011
There is an area of the LA Fitness website where you can validate the transfer of your Bally's membership.
Go to the area to validate your Ballys membership. My Bally's Premier Plus membership seems to have been transferred to LA - BUT - with a definite change in terms.
Welcome Bally Members Your Membership Access
If you hold a One Club Bally membership the club you can use is shown at the bottom of this page
Local Club access is still local club Bally plus the club listed below
National Club access is still national club Bally access
Whether local or national, it’s only to the Bally clubs acquired by Fitness International
Some more disconcerting revelations came in the Account Info area
The Member Since info is the date I joined BTF (Holiday at the time)
BUT NOW THERE IS A MEMBERSHIP EXPERIATION DATE! 12/01/2014!!!
Certainly some details need to be worked out. I understand that LA is attracted to revenue streams and they need income flow to sustain operations. I’d be willing to pay an LOW annual maint fee to keep my lifetime membership going. I think there needs to be some disclosure about what the expiration date means and what happens to my membership after that point.
We need absolute clarification of the definition and privileges of LIFETIME MEMBER, considering just last week I could use ANY BALLYS ANYWHERE for my ENTIRE LIFE with a membership that I bought and paid for in full under the terms of the contract that I signed.
Bart
2:25 pm on Wednesday, December 7, 2011
I have "validated" my membership online
As to contracts. My wife and I still have our original paperwork from 1982. We payed $1522 each (we were not yet married so there are separate contracts) The contract , with what was then Holiday, reads "If we ever transfer this contract to anyone else, we, our and us will then mean that person or organization."
Under features...the contract says we have access to ALL sports complexes / racquet facilities with 100% discount all the time.. and have access every day. The contract is for LIFETIME (It was called "Gold" back then. It is also for national access. Although the new LA Fitness online data shows "Rockville" as our home club.
. The contract could also be sold by us "TWICE" .. which we have never done. The contract can only be changed by a "writing signed by you and us". We never made any changes.
It was a contract (pre construction) for the top of the line facility with pool, sauna, raquet ball etc and was not open to members who only had a standard club membership. It was, in my view, akin to what LA Fitness calls a "Signature" club. That would seem open to interpretation as meaning our membership should ALSO include "LA Fitness Signature"
As for the facility, the Rockville club will be shutting down. soon asThe shopping center is being redeveloped with apartments , offices etc
So this is a work in progress with some major shortcomings in what LA Fitness appears to be offering
dy
2:33 pm on Wednesday, December 7, 2011
All,
I have a premier Gold membership with an annual fee of $5 per year at any Bally's club for my entire life. I signed my contract with Holiday then sold to Bally's in the early 80's. I was advised by LA Fitness that I don't have any such contract. They want me to pay a fee of $19.99 per month and have a date of 2/2/12 as my expiration date. My membership at Bally's has a date of 6/23/13 and then is renewable for a fee of $5. I believe that LA Fitness & Bally's have a scam going on. I filled a consumer complaint with the Attorney General's office IN MA against both health clubs.
Bart
3:44 pm on Wednesday, December 7, 2011
More interesting verbage (legal posturing?) from LA Fitness account activation page which raises several red flags about whether they really will honor the contracts per the original conditions and club access
Your Membership Access
If you hold a One Club Bally membership the club you can use is shown at the bottom of this page
Local Club access is still local club Bally plus the club listed below
National Club access is still national club Bally access
Whether local or national, it’s only to the Bally clubs acquired by Fitness International
Additional Membership Access In December
We want to welcome you by inviting you to use all of the LA Fitness clubs across the country, including our Signature clubs, during the entire month of December. This will give you an opportunity to see and experience what we have to offer. Your regular membership access will resume in January.
Martin Saposnekoo
10:12 am on Tuesday, June 19, 2012
Bart could you email me ---at saposma007@yahoo.com--i believe i have similar contract for 1500 dollars at pre construction sale for lifetime memberships and lafitness said it is not a signature equivalent --i contacted a lawyer working on case and hope i will have my contract honored-- name is martin
eugene
3:55 pm on Wednesday, December 7, 2011
I tried the number above and I couldnt reach it. I also called the Bally Total Fitness that was bought by LA fitness, and they said that they don't know anything about the news, and the offer that LA fitness is willing to give previous Bally Total Fitness lifetime member.
Bart
9:35 pm on Wednesday, December 7, 2011
New movement? This afternoon my Member expiration date read 12/1/2014. This evening it changed to 1/1/2071. The same for my Wife's contract. Anyone else seeing this on the now accessible account info?. (Maybe this is a computer issue. My new car warranty is lifetime but the contract reads one million miles.... but with a clarification noted.) Another point. If LA Fitness did not acquire the lifetime memberships from Bally... then how did they "acquire" the information?
Next up bringing our contracts totally in line with the original deal.
tim
10:56 pm on Wednesday, December 7, 2011
Sooner or later somebody will go Postal at one of the clubs over this. Then who will accept the blame?
Tim James
2:02 am on Thursday, December 8, 2011
I too, have a lifetime $5 per yr plan. I went into LaFitness Somerdale NJ. They first could not find me in their system. After giving them more info, they found me. They told me I had to change to $19 per month plan but after voicing my complaint, a manager but me in the system contracted $5 per yr. Only problem, i can only use local Lafitness and any Ballys still open. (This is not fair!!)
Tim James
2:26 am on Thursday, December 8, 2011
This is the problem we Ballys members are having. When we were Bally members we had 2 main privileges "THAT WE PAID INTO". 1-Lifetime member (which simply meant my rate will remain the same the life of the contract. 2- Access to any/all Ballys clubs national wide. When we transfered to a LaFitness member (if we had these privileges, they should "TRANSFER" too). Why are we being Discriminated against!!! If a company buyout another company, should the other company employees be treated differently. Can you amagine that company telling those employees they had to pay a "FEE" to join the new company!!!
Tim James
2:47 am on Thursday, December 8, 2011
LaFitness seems to have a problem with the Term "lifetime membership". But this is just a term Ballys used when refering to "Your rate will remain the same the life of the contract". Its the same contract they offer to their present members. Their members signed a contract that indicate there fees per month or year. When Lafitness members contract come up for renew (each year) they simply pay that original amt each year (for the life of the contract). If you asked an LaFitness member who join years ago, "ARE THEY PAYING THE SAME RATE" they paid years ago. The answer you bet would be "YES". Bally members are not asking too much, just the same privileges as the all Lafitness member. because, "WE ARE NOW MEMBERS?"
Tim James
3:04 am on Thursday, December 8, 2011
If I bought Apple stock years ago for $5 a share and the stock goes up to $400 should the company make me pay todays rate? Should LaFitness be allow to tell me your membership rate is too small and we need to bring you up to today membership rate. I really think a class-action suit is coming,, and all Ballys members will be awarded it's privileges that are being lost here.
FL. Physician
6:24 am on Thursday, December 8, 2011
Eloquently said Tim James, I strongly agree with your post. There will be light at the end of the tunnel, but it will take a little time to get there...
Dan
3:52 am on Thursday, December 8, 2011
I have the opposite problem that some of you seem to have. Please read and tell me what you think:
My original "home" Bally location isn't acquired by LA Fitness, but I have not used my original home location for over 11 years since I graduated from school. I have been receiving renewal statements from Bally for the last 11 years at my current resident address. I've been going to the Bally gyms near my current resident in IL for the last 11 years. Now, all the clubs in IL are acquired by Bally Fitness, and my contract wasn't transitioned over. According to Bally, it's because my original "home" location isn't acquired by LA Fitness. They said I can continue to use my any Bally nation wide because I have Premier Plus. However, there is ZERO Bally location within 200-300 miles of my current resident, which I've resided for over 11 years. To make the matter worse, I've just reently prepaid my membership for 3 years until 11/2014. I THINK I have a Lifetime membership w/ a fixed amount of $100/year. I called Bally and they said I cannot get my 3 years worth of prepayment refunded but I can use the clubs 300 miles away from my home or any Bally nationwide. The closest Bally to my home is 300 miles away. No Thank you! Is this ridiculous or what???? What can I do, please help.
eugene
7:32 am on Thursday, December 8, 2011
Dan, I am in the same situation as you. LA fitness couldn't find my information in their system, because my "home" location was not bought and stayed as Bally' Fitness. I also have a Premier Plus membership. but I do pay a monthly dues of $18 month.
When I went to LA Fitness, they told me I will have to enroll to them or not use their gym at all. It's kind of ridiculous for people to just tell you to stop using the gym that you have used every other day for the last 5 years!
David Pearlman
10:35 am on Thursday, December 8, 2011
Dan, I have the exact opposite problem: The club considered my "home club" is several states away, and was sold by Bally's to LA Fitness. So I am now an LA Fitness member. However, the Bally's gym local to me was NOT sold to LA Fitness--no Bally's changed hands in my state. So having an LA Fitness membership is worthless to me.
It seems the fairest thing they could do would either:
A) Allow LA Fitness members that became members due to this sale to continue to use Bally's gyms as well;
B) Allow each person with a "lifetime" rate/national plan to decide if they want to be a Bally's or LA Fitness member going forward...
Nici Mahlandt
3:56 pm on Thursday, December 8, 2011
Dan - my problem is opposite as well. My "home club" is from 20 years ago. I now live 300 miles away and have been using a Bally's. While I don't have a lifetime, I have been a member long enough that my "renewal" fee each year is just over $100. On October 18 I renewed with Bally's for three years. My "home club" was acquired by LA Fitness, but the Bally's I go to was not. LA Fitness website has my renewal information correct - but they don't have a club in my area. I've talked to the SVP of membership at Bally's home office in Chicago who said "give us some time to work out the problem of home clubs which are out of date - somebody didn't think of that issue when we did the sale". I just got off the phone with LA Fitness customer service who seems to think I can still go to any Bally's based on an email they received internally - although I don't put much stock in it. I could cancel the LA Fitness membership by fighting it with the credit card company (and I think I could win that one) - but rejoining at Bally's means I would get one of their crappy current pay monthly deals instead of the $100 per year I've been offered. Hmmmm - maybe I should just join a club near my office instead of near my home using a Groupon discount and say the HECK with it. Meanwhile - I hope someone does a class action cause I'll happyily sign on.
David Pearlman
4:34 pm on Thursday, December 8, 2011
@Nici: If LA Fitness/Bally's would OFFICIALLY add to the transfer the ability for us current LA FItness members to also continue to visit the Bally's that is closest to our billing address on file (assuming that there's one near that address that isn't becoming a LA Fitness), that would appease me. Being a member of LA Fitness, but at least being able to continue to go to the Bally's I've been using for almost 20 years (and which isn't going to be a LA Fitness) would be enough...(Assuming LA FItness also agrees to continue to honor the fixed-price-per-year contract, of course).
Nici Mahlandt
5:02 pm on Thursday, December 8, 2011
@David Pearlman - I agree, current address should reign....and I'm not asking for the ability to continue to go to any Bally's in the nation willy-nilly. I would be happy to stick with my local Bally's. Unfortunately that may not happen in that LA Fitness bought the memberships, which probably meant that LA Fitness gave Bally's a financial equivalent of cash or other considerations for the perceived book value. While I don't agree with the philosophy (and it seems to be against the contractual terms) I understand the seeming reluctance to bring lifetime members in for free. But I've PAID for a membership, even if the rate is only about $8 per month. That is irritating in the extreme. I'm going to spend some time tomorrow trying to find the corporate numbers in Irvine. They must exist somewhere on the internet - that's how I got hold of the corporate membership VP at Bally's.
Dan
7:15 pm on Thursday, December 8, 2011
I called Bally's again today and they told me that they've thought it over and can transfer my membership to LA Fitness but it will take at least 2 weeks. I should also receive an email notice from LAF regarding this transfer. I was also told that LA Fitness will honor my original expiration date 9/2014 and that I should (not certain) be able to use any LAF locations (except signature clubs and in NY) as my original Bally Membership is Premier Plus.
In the meantime, I am WITHOUT club privilege for the next 2 weeks. I asked them if LAF will let me use the gym in the next 2 weeks while waiting for the transfer, they "nope, sorry". So I have NOT ABLE to work out in the last week and now I cannot work out for the next 2 weeks.
I will update once I receive an email from LAF to verify if indeed the transfer goes through. I will go into LAF to see if they will honor my original expiration date and contract from Bally's for $100/year lifetime and also to access LAF nation-wide.
Dan
7:24 pm on Thursday, December 8, 2011
Eugene,
Call Bally's back to see if they can transfer your membership to LAF w/ the same rate that's you've been paying. Please come back and update us with what you've found.
Call 866 402 2559 -- since you're still a Bally's member they will talk to you. Someone AUTOMATICALLY transferred me to prerecorded message to contact LAF. I had to call back and tell them that please don't transfer me, I'm STILL Bally's member, not LAF. Yeah .. this whole thing is a huge mess! I missed working out over a week b/c every time I went in they told me that sorry, you're not in our LAF system. They only let me work out the 1st time (on Nov 27) for free. Since then I HAVEN'T BEEN ABLE to get a single work out in. I've visited LAF several times now.
Everyone who stops here please update our situation. Please keep us posted on your development. I certainly will once I find out...
Dan
7:32 pm on Thursday, December 8, 2011
Nici Mahlandt,
I tried to call the corporate LA Fitness number. I was on hold FOREVER! So I decided to call the regular regional corporate number in Irvine. I selected the "call back option", which means that once you entered in you phone number, they will call you back in the same order that you were in queue when you called in. I chose this option because I didn't want to wait another 90 minutes. Well, several hours later and I have yet to receive a call back. LAF is worse than Bally's. I have no problem talking to a live person at Bally's -- not the case with LAF. Once my membership expires with LAF (if it ever get transferred over) I'm quitting LAF...
Nici Mahlandt
10:22 am on Friday, December 9, 2011
This AM I stopped in my Bally's (the one NOT acquired). They said go over to the closest LA Fitness and cancel your membership. You're still in our computer - so when you bring in the cancellation contract we will re-instate your Bally's membership at your original rate of $108 per year. I called the closest LA Fitness (an acquired Bally's). Oh yes, the manager said. Just stop by and we will give you the form you need to mail in. But we can't refund your money - because Bally's accepted that 3-year renewal payment six weeks ago. (already written my letter to the credit card company). BUT - and here's why this conversation with LA Fitness was interesting. The manager said "you know there won't be any Bally's after March 2012? The remaining sixty (60) Bally's are being sold either to LA Fitness or New York Sports Club. We got a memo on it just recently. And your Jersey City Bally's will probably go to New York Sports Club." So I go through this exercise to get my Bally's membership reinstated, then go back and do it all again three months later? When was THIS news going to make it out to the public? Anyone else hear about this - and I'm getting back on the phone to Bally's Corporate membership director John Sennett in Chicago (773) 380-3000 to re-discuss this little issue. PS @Dan - I I got through pretty fast on the corporate membership # in Irvine,(949) 255-7200 altho I'm not positive it was "corporate" or just the main club operations center - semi-helpful.
David Pearlman
10:49 am on Friday, December 9, 2011
@Nici: Interesting. I don't know if I believe it, but it has a certain believability about it. Anyway, as someone in the same position as you, I am now wondering if I should just take the LA Fitness membership transfer and hope that my local Bally's (not yet sold), in the Boston area, becomes LA Fitness in the next few months.
On the other hand, I can't imagine why Bally's would have kept the Boston clubs in the first place if their intent was to piecemeal out the chain. There are only a handful here, and none are showcases.
Nelson
2:15 pm on Friday, December 9, 2011
I have the home club same issue. My lifetime membership was transferred to me back in 2000 and have been in FL location for almost 12 years. Bally still has it back in NJ as a home club that was not acquired. One Bally rep said it was their error and will send me a transfer form and another rep said I'm stuck with Bally. I checked with LA Fitness and they cannot find my information. They said I can buy a membership with them with the $249 startup cost. Now I am totally abandoned by Bally and LA Fitness. I hope this can be resolved.
Dan
4:39 pm on Friday, December 9, 2011
Nick, thanks for the update. No one at LAF nor Ballys called me back as they PROMISED they would -- I'm waiting patiently. I don't want to call in anymore b/c they cannot find me in the system and they said to give it time (up to 2-3 weeks) to get my membership transferred. IF that is Ballys can even get it transferred to LAF.
I haven't worked out since the fiasco so I'm even more stressed and pissed off. I'm disputing w/ my credit card company but we'll see since it's just exceeded 60 days deadline. Within 60 days, it's easy but 62 days is not.
I'll keep you all posted if I get any more development. Please please everyone who visits this website, please post your experience in hope that it may help the rest of us glean...
Thanks and have a good weekend, everyone!
eugene
7:59 am on Sunday, December 11, 2011
Dan, I also contacted Bally to transfer my "home" location to the new LA Fitness (previously Bally's). They told me they can't tell me for sure how long it would take to transfer my membership. I was told to check in a couple of days or so. As of yesterday, nohing has changed yet. I was doing trial membership to other gyms just so that I can continue working out. I have no where to go now. Obviously they haven't thought about this problem, otherwise, they wouldn't put members in limbo for weeks without place to go to working!
Alan Grudy
1:18 am on Friday, January 20, 2012
Hey Dan, same exact problem as you, live in Southern California (all Ballys were bought here, only ones that are still Bally's are in Northern Cali), but I have a lifetime membership with national access bought in Wisconsin. That Bally's in WI closed down about 10 years ago, and they tell me now I can still go to any Bally's, but there are no nearby Bally's. I've dealt with the same hold times as you, and it's even worse that they have an attitude on the phone and act like both companies did nothing wrong with these policies that screw us over (it's almost as if this is their intention to screw us over by LA Fitness not just taking over all of Bally's). Please continue to update us with any news on your membership and any advice on what we can do. Thank you.
Alan
11:44 am on Thursday, December 8, 2011
Marketing professionals know that every pissed-off consumer shares his anger about product, service and brand with 11 other people. It's quite mysterious to me why a sophisticated organization like LA Fitness wouldn't keep that in mind -- along with the cost of acquiring one happy member, and the free word-of-mouth publicity from happy customers -- in running their business.
The total cost to them of honoring pre-existing Bally's memberships on the terms they were issued cannot be very high. The total additional revenue they can hope to earn by surcharging $20 a month or whatever is also not very high (because the overwhelming majority will walk instead, demanding compensation for "taken" value in addition.
In my particular case, I joined Bally's in Pennsylvania, and haven't lived there for 15 years ... yet my "home club" is still there. I have a national Premier membership with a contractual cap on annual renewal rate increases.
I now live in Arizona, and was told by the front desk of my nearest LAF (pre-merger) that I would be eligible for the pre-merger LAF that's nearest the Bally's that closes today ... even though it's way further away from my home than the one I went to near my home.
In any event, to reiterate: besides legality, decency and fairness, the main reason LAF should fairly accomodate Bally's members is because in the long run, they'll generate more revenue at a lower cost of marketing investment.
Alan
11:46 am on Thursday, December 8, 2011
continuing ...
I feel very very strongly that there's a pointless artificial distinction in relegating national members' usage to the subset of LAF clubs that are former Bally's locations. We should be able to use any regular-level LAF nationwide ... or at least in our home state. State-by-state is LAF's normal way of operating
Also, by the way, LAF has plenty of members paying monthly dues much lower than what they're currently offering new members, because they generally don't increase the monthly rate. The whole business is built on customer inertia regarding automatic monthly payments, and an increase is enough to get someone who rarely gets himself to the gym to cancel those payments.
Joe
6:50 pm on Thursday, December 8, 2011
I bought a lifetime Bally membership in 1991 which includes dues of $10. per month. My membership allowed me to use any Bally club nationwide. I have been using the Bally club in King of Prussia PA for the past nine or so years. I am being told that I can now use only the Bally clubs purchased by LA Fitness. So much for my nationwide membership. Also, in order to use other LA Fitness clubs I'm told I have to upgrade my membership with an initiation fee of $249. and dues of $19.99. Why am I required to pay an initiation fee at all if my membership was purchased by LA Fitness and I am now a LA Fitness member? There was no mention of an initiation fee when Mr.Norris said memberships would be available to Bally members for $19.99. Something just isn't right here!
Michael McReynolds
10:04 pm on Thursday, December 8, 2011
This is all messed up. Why cant we be told the truth. When I went to LA Fitness I was told I can only workout till the end of the month after 12/11 I would have to go to a LA Fitness club that was formerly ballys.which is much more of a drive away from my house. My life time membership from Ballys should be used, when I joined back in 1988 the gym was called Jack Lalanne Holiday Spa,,than it went to Ballys.everything was ok with my membership. So why is LA Fitness screwing members around?
tim
11:15 pm on Thursday, December 8, 2011
Hello, and thanks for your work! I just purchased a Lifetime Bally Sport membership 2 months ago from a private party who transferred it to me as per the rules and regulations of the membership. I paid well over $1000 for this membership. It has a fixed annual renewel of around $50. This membership was originally purchased in Ohio, and therefore, I was told it was not aquired by LA Fitness as part of the deal. So now I'm still a member of Bally's, but the nearest club is over 400 miles away! I called Bally's and they basically told me I was out of luck, but it would be of use to me when I travel, which is never. I've been working out at my local Bally's for over 20 years with the same group of 8 guys but decided to buy a lifetime membership with a fixed rate so that I could also use the Bally's Sport which just opened up 3 miles from my house. Now my old membership is about to expire and the one I just paid over $1000 for isn't being honored. I doubt anyone is much angrier than I am right now. Hopefully the right thing will be done here. WE NEED AN UPDATE!!
Cher
7:39 am on Friday, December 9, 2011
I don't belong to either club (thank goodness) but it sure sounds like a cluster@#$% to me. Perhaps the various clubs haven't gotten the memo from Norris. But isn't the customer always right? LAF really needs to get their act together and keep that age old adage in mind. Perhaps a class action suit will be necessary. I am thinking the company ran the numbers and realized that they could lose a certian number of disgruntled customers and still make a profit. But you folks are doing the right thing by voicing your concerns and contacting (or attempting to contact) the company. I have seen similar aquisitions and mergers before; some went smoothly, some were ugly. I have seen companies fold and disappear literally overnight, leaving astounded and confused customers and even employees in their wake. It is ALWAYS about the profit...always. Thank you Kyle for extensively and consistently covering this story and talking with Mr. Norris. I sounds to me like it's not over by a longshot and that LAF really needs to address these concerns quickly and fairly.
Gerri
7:00 pm on Friday, December 9, 2011
Around 1984-85, my husband purchased 2 Lifetime Memberships at the "Holiday Fitness" in Willow Grove. On the cards, it has the following "GCX" and "EXP PERM". He paid several thousand dollars for these memberships. They were "Pre-Construction memberships". We used the gym for quite a few years, but then stopped. There is an LA Fitness around the corner from us (in Huntingdon Valley). We joined that when it opened (about 10 or so years ago), and then ended our membership there about 2-3 years ago. We still (as recently as TODAY), get e-mails about how they want us back. We had been thinking about going back to Holiday/Bally because we realized that we had this "lifetime" membership that we hadn't been using. Then I read this article and the 50+ comments about what is going on. We plan on going to Bally's on Monday with our "Holiday" lifetime membership cards and see what we are told.........
Bart
12:28 pm on Saturday, December 10, 2011
Kyle Have you heard anything new from Paul Norris, or anyone, at LA Fitness?. Reps are still in the dark here in Rockville, MD. Your coverage lit a fire under LA Fitness Corporate but we don;t wish for this to just blow over . We really need definitive action giving us our FULL rights and FULL club(s) access.
Bob
9:56 pm on Saturday, December 10, 2011
I joined Bay Shore NY in 1987 and have paid for a Premier Plus membership. I have not worked in Bay Shore in 20 years and now I too am being told my membership is only good at Bay Shore (they gave me an automatic upgrade to Bally Sport) or Rockville Center. Problem is, I've been going to the Lake Grove location for 20 plus years.
I am not happy about the turn of events either. This is downright sneaky. As for the comment someone made about the rest of Bally's being sold in March - it wouldn't surprise me.
Bob
9:01 am on Sunday, December 11, 2011
Here is a list of clubs etc. broken down by acquired clubs, clubs scheduled to close etc.
https://www.lafitness.com/Pages/NewsAndAnnouncements.aspx?Source=6
Tim James
3:35 pm on Sunday, December 11, 2011
I happen to have the advantage (or the disadvantage), of membership to both clubs( before the buyout). I pay $5 per year w/Bally since 1988. I pay $215/yr w/LAF since 3/31/11 (new). LAF, converted my Bally lifetime into their system today. The $215 acct, is mulit-club and the $5 acct is local-club only (it was multi-club w/Bally but they will not honor Bally members their previous privileges). I have been told, that I can not have 2 membership in same name. But the buyout caused this problem. If they allow my $5 acct multi-club access, I will close the $215 acct. Proir to the merge, I worked out at both gyms. LAF had more equipment but Bally I loved their indoor track and better whirlpool. I'm hoping there is an announcement soon that Bally members will have their multi-club access re-instated. One thing for sure, All the LAF employees have been nice to me during this transition. P.S.---- Is there anyone out there (like me) who had membership both clubs. What have you been told?
Tim James
3:52 pm on Sunday, December 11, 2011
To all, local club access (only) might not be a problem after all. I has told its only $5.00 extra when we want to go to another LAF nationwide. We simple show our card at the new LaF club and pay $5 to use that club that day. I'm okay with that, cause its only a few times during the year (on vacation, out of town for business) that I use other clubs. So, if you get your Bally acct transferred to a local club your winning.
dino mason
9:17 am on Monday, December 12, 2011
I purchased a lifetime membership from Bally Total Fitness years ago, with the stipulation that dues of $5.00 a month will never increase and the right to transfer or sell my membership. L A fitness personnel at 2828 N Clark St. in Chicago are asking members to sign a blank electronic screen(they state that this is to protect them in case a member is injured). in fact you are signing a 3 page contract unseen and unread. Unsuspecting members are signing a contract by deception and fraud.
This is the latest fiasco as of Dec 12, 2011.
henry ramjit
1:11 pm on Monday, December 12, 2011
It is time for all BALLYS memebers to file a classs action law suit LA FITNESS is a liar so is BALLY
Jackie
2:52 pm on Monday, December 12, 2011
go to ballyssuit.com and register
Yangwon Chung
3:28 pm on Friday, December 16, 2011
Fellow member of Ballys, Let's show our support by signing the link below. you just need to provide name and email add. Please, please and please let other members know this.
http://www.change.org/petitions/lafitness-honor-reduced-fee-lifetime-contracts-of-bally-members-after-billing-period
C
3:30 pm on Wednesday, December 21, 2011
This is a huge mess. Neither side is accommodating. No one knows what's going on. I have been a Bally's Lifetime member for 20 years. I use a gym 300 miles from my "home gym" and have for over 5 years. My contract was "not purchased" but Bally's is telling me they have transferred my account to the newly purchased gym in Chicago. (Same gym as above 2828 N. Clark, Chicago IL) I am still not showing in the system. People on both sides are telling me this will take weeks to go through and some are telling me that it's not even possible. The employees at the gym are scared for their own jobs. They have no idea what is going on. I see them making people sign the signature pad not knowing they are signing a new contract. They are trying to get me to pay an initiation fee basically to start over from scratch. I was a member of LA Fitness for over 5 years as well because it was convenient. You would think that they would just reinstate me for good will but they won't. LA Fitness is no better. Horrible customer service. The "Manager" from LA Fitness who is overseeing the transition at Century City is unprofessional. She won't even give the courtesy of listening to the issue and try to give the appearance she even cares. And this is the new owner? Horrible. LA Fitness is headed for the same place Bally's ended up in. I guess I shouldn't be surprised. It's a junky gym run by two junky companies. Shame on them.
eugene
2:34 pm on Thursday, December 22, 2011
As I posted above, I was one of the bally lifetime member who's "home club" was not bought by LA fitness,but I moved and had been using other bally location that was bought by LA fitness. After a 2 1/2 weeks wait, Bally was able to transfer my contract to LA fitness. No change in my contract, so I will be paying the same dues, and LA Fitness told me that I do have national access to any clubs. Although it took some time, and it was a little cumbersome trying to explain the situation to both sides, everything turned out ok. I suggest calling their corporate offices than calling the local clubs. Good luck guys.
jdmn
11:00 am on Saturday, December 24, 2011
Eugene, what was the process to transfer contract from Ballys to LA Fitness. Did you speak to either Ballys/LA Fitness? Or both.
Rob
7:30 am on Sunday, December 25, 2011
I am also a Bally's member that did not have their "home" gym purchased but the gym that I've worked out at everyday for years was. The concept of a home gym to me is absurd in the first place since I bought a premier membership that would let me use ANY Bally's in 1989 but I had to go somewhere to buy it. If I'd have known that I'd be tied to that gym for life..... Anyway, here on Long Island, NY that translates into Bally's getting rid of 3 out of our 4 local gyms including the one I use every morning. Thank you Eugene for at least giving me an option and some hope. I asked to be transfered at the desk at my home gym, Bayshore weeks ago and was told no. My questions are.. Is there an online link to complain about this whole thing to an attorney general office and does anyone know anything that I can say or do to get access to continue to go to the one club I go to every morning, Copiague, NY? Obviously I don't want a new expensive memebership since my dues are $5/month. It also doesn't seem right that Bally's accepted my 3 year renewal just a week before this news hit knowing they'd be taking away 3 of the 4 clubs that I could use. Did anyone get any kind of rebate for that situation? Sorry for the long story but, Thanks!
Nici Mahlandt
11:05 am on Sunday, December 25, 2011
Bally's Corporate membership director John Sennett in Chicago (773) 380-3000 to discuss Bally's memberships that were purchased that you want put back to a Bally's club, and LA Fitness corporate membership # in Irvine,(949) 255-7200 which can see the status of the Bally's membership they purchased. If you just renewed (but have time left in your original contract until it works itself out) contact your credit card company and cancel the charge - just in case. John has been very helpful and is working with several "hundred" people to get them transferred from LA Fitness back to the Bally's they have been using that is close to where they live. See my original posts for weird "home club" which is 300 miles away, closest LA Fitness is 30 minutes away and the Bally's I've been using is 3 blocks away!! Go figure. I agree that the whole Home Club thing is strange - for instance when I renewed with my current club they should have noticed and entered a transfer of home club into the computer.....or done so when I asked instead of saying "oh, it doesn't really matter".
David Pearlman
4:13 pm on Tuesday, January 3, 2012
Did this work for you? I am a Bally's member, like you, whose home club was sold to LA Fitness, but whose workout club (closest) was not.
I have read some info that says that Bally's is going to continue to accept all club memberships that were sold to LA Fitness, although that seems unlikely to me.
At some level, I am abivalent about transferring back to Bally's: LA Fitness is probably here for the long haul, while Bally's could get sold or dissappear at any time...That said, the closest LA Fitness to me is about half an hour away (I'd never go) and my favorite Bally's (not sold to LA Fitness) is directly on my way home (always use).
Rob
7:56 pm on Sunday, December 25, 2011
Eugene,
I am seriously considering just dumping Bally's after all these years but am nervous that LAF will raise my dues. I am paid until 12/14. Do you have it in writing that LAF will honor your bally's contract? What did you say exactly to get them to transfer your membership? Anything else that you can post will help. The LAF site says something confusing about whether you join in NY as to what other types of LAF clubs you can use. This is a really big deal for me, I am literally losing sleep over this. I go to Copiague, NY (former) Bally's everyday on the way to the train to the city. I simply can't afford a separate trip to bally's Bayshore on top of the $300 that I pay for our wonderful Long Island Rail Road..
Nici Mahlandt
12:04 pm on Thursday, January 12, 2012
I went to my local Bally's yesterday, the one I had been going to (see comment above for whole story). My home club had been sold and I've been in contact with LA Fitness (cancelled the membership renewal I paid to Bally's in October and got a full refund from Bally's on my credit card) and with Bally's offices in Chicago - Mr. John Sennett (sp) at the corporate Bryn Mawr offices in Chicago 773-380-3000. My membership to Bally's, all clubs, has been reinstated in their computers, along with the rates and offers I have always gotten (about $108 per year which started years ago at $99) and my "home club" has been changed to the New Jersey club I've been attending. While I can't say that this sale was well-handled, Mr. Sennett got the job done exactly as he promised he would do, and LA Fitness folks AT THE CLUB in Union, NJ were very helpful in getting that membership cancelled so I could be reinstated by Bally's. Hopefully they have learned their lesson and when the rest of Ballys are sold in 2012 to New York Sports Club or whoever locally can handle them (rumour only) they won't make the same mistakes. Seems to me they needed a good Executive Assistant on the job during the sale to think of the details!!!
Lillian Common
1:40 pm on Wednesday, February 8, 2012
This action sucks. I'm requesting my State General Attorney to move into action this is nothing but fraud. The company has all of your contact information there was no reason for them not to one inform members of the impending sale and two the provisions of the sale in terms of honoring a "lifetime contract". This membership was a live instrument that could be sold and traded at anytime therefore it is a live negotiable instruments how could it not be part of a sale. When you purchase a business you purchase all of its obligation there is no such thing as a partial sale it's either a sale or not. This is where government agencies who mission is to protect consumers comes in. LA Fitness is ripping off millions of members and Bally is being allowed to not honor contractual obligations. There is no provision in the law that allows you to not honor a contract except bankruptcy which this was not.
tosilog
3:23 pm on Wednesday, February 8, 2012
My premier membership FINALLY transferred to LA Fitness! I paid $126 renewal for 2 years back in 8/2010 and it is to expire in 8/2012. I was originally told that my membership did not transfer so I signed up with LA Fitness and was given a rate of $29.99/multi club anywhere in NJ with no enrollement fee. Then a couple days after, I found out that I am able to put in a request (12/28/2011) to have my premier membership transferred to LA Fitness. Luckily, I was able to cancel within 3 days with LAF and was given my money back. I was told by Ballys that my request was processing. Meanwhile, LA Fitness was kind enough to issue me a 2 week guest pass. I waited almost 2 weeks just to be told by Ballys that since the original place of enrollment (Wayne, NJ) remained as Ballys, it was not going to transfer and LA Fitness was not longer accepting transfers. So they were going to issue a refund. So I signed up with LA Fitness again 29.99/month no enrollment fee/multiclub in NJ. Then, I received a phone call 2 weeks later from Ballys corporate asking if I would still like to transfer my account to La Fitness. I told them ABSOLUTELY! LA Fitness was able to issue me my money back again. This has been a long process but once my local LA Fitness received my information, everything went smoothly. My original contract WAS HONORED! Multi-State Access! I am paid until Sept 2012 & annual renewal fee will be $156/year!! Thank you Ballys/LA Fitness for making right!
Francis
4:42 pm on Friday, February 24, 2012
My name is Francis Mand; I joined Bally’s Total Fitness in 1979 in Colorado and am a life-time member. My wife joined in 1989 in Indiana. I moved to Indiana in 2005. I have been going to a Bally’s in Indpls, IN. My wife was able to transfer her membership without problems. My problem was said to be related to originally joining Bally's in Colorado. Feeling left with no options, last night I reluctantly decided to sign a 3 year contract with LA Finess for $705.00. The manager at Carmel West assured me this was the cheapest alternative to being able to continue going and utilizing the LA Fitness facility. Bally’s is resolute that my Bally’s membership was transferred to LA Fitness but LA denies. LA Fitness exhaustedly reports my membership from Bally’s has not been transferred. The Bally’s supervisor said there “is nothing Bally’s can do…and that it’s all up to La Fitness.” I am left being told I no longer am a member of Bally’s and told by LA Fitness that the Bally membership was not transferred. If I wanted to continue to going to LA Fitness, I was left with no alternative than to purchase a new contract. I’m a senior citizen on a fixed income and signing a new contract is a significant expense.
I am approaching 80 years old and feel my age in this case has contributed to discrimination. Is this how Bally’s treats a retired US Airforce senior citizen who’s been a Bally’s member for over 30 years? It’s unjust and just not right.
Francis
8:25 pm on Monday, February 27, 2012
I couldn't get confirmation until Monday 2/27/12, but officially on 2/24/12 my membership was transfered. Tonight my wife and I noticed that my new home location was listed as Michigan Street, Florida. (We live in Indiana.) We don't know why or who chose to move us to Florida...but the help line helped us (949-2557200) change the home spa as being Carmel West, Indianapolis, Indiana. I'm grateful that this situation is resolved. The Bally hotline supervisor Mario was not helpful but the LA Fitness Help LIne helped us resolve this issue. I'm grateful for the assistance they provided to correct this situation (it took about a dozen calls), and they are to be commended.
Gloira Chavez
9:31 pm on Thursday, May 17, 2012
I bought a life membership 1993. La Fitness signed me in back in December. Informed me that they were opening a new Gym in a few months. They just opened it on May 16, 2012. On the second day of my visit they told me a could no longer visit this location because of their signature club policy. I paid my years fee but now they are sending me to a location about 9 miles away from my home. they want me to upgrade and pay over $400.00 year. Need advise what do I do? This gym just opened in Woodland Hills, CA.
Julia
8:36 pm on Sunday, December 2, 2012
Gloria,
I had a Bally membership too and was told it was closing, but as soon as the new LAF club opened in Dec/Jan I could transfer there and you are lucky, it's a signature club. I go there today - it's beautiful - but it's a signature club and I was told that my LAF all club membership didn't apply to Signature clubs. This is in Orlando - at the Bay Hill Bally - and the new LA Fitness. I'm very upset as I waited several months for this open - after being told this was my new club. Do you have any updates on your end?
Gloira Chavez
1:18 am on Friday, May 18, 2012
It has been a long time since I signed as a memeber how do I go about getting my original contract. Also, what do I do if they refused entery to the location of my choice, that would be the closest to my house.
Gloira Chavez
1:22 am on Friday, May 18, 2012
They are refusing entery to the gym because they said that the LA fitness has switched to "LAFITNESS SIGNATURE"
KwadGuy
12:53 pm on Friday, May 18, 2012
Gloria: I was in the old (decrepit, hideous) Woodland Hills LA Fitness club a few weeks ago. I'm a former Bally's member with a lifetime membership to use any club.
When I visited the old WH club, I asked and the girl at the front desk said that I'd be able to use the new club when it opened. I haven't been back to test that yet, though.
Did you have a lifetime/any-club membership with Bally's?
KwadGuy
12:58 pm on Friday, May 18, 2012
As to the clubs they tried to send you to, I'm aware of two club in the "general vicinity": The one in Chatsworth, and the one in Encino. The Chatsworth club is a dump, the one in Encino isn't bad. Both are better than that monstrosity that carried the LA Fitness name in Woodland Hills before they moved into the new digs.
KwadGuy
1:10 pm on Friday, May 18, 2012
Anyone here in this situation: Bally member whose club has been bought by Blast Fitness? Apparently, Blast Fitness is only going to honor the Bally memberships until the end of 2012, then they become worthless. (You need to buy new Blast membership and Bally will no longer honor them, even if they are "lifetime" and "any club").
Brian none
11:04 am on Thursday, May 24, 2012
who inform you about Blast Fitness is only going to honor the Bally memberships until the end of 2012?
KwadGuy
11:50 am on Friday, June 1, 2012
@Brian none: One of the drones at the front desk. She said they would accept Bally's Total Fitness cards "until the end of the year". After that? She said you need to join Blast under a new contract. Which means that Bally's sold your membership to Blast, and after the end of this year, it goes up in smoke.
Brian none
2:47 am on Thursday, May 24, 2012
My situation is that I purchase a one time transferable Bally's Fitness membership from someone from the east coast 5 years ago, The home club was bought out by LA Fitness so no i am a LA Fitness member but the thing is i live in st. louis and my currently club is bought out by blast fitness and bally refuse to transfer back into their system. (LA fitness currently has all my info). Not sure how long Blast fitness will continue to honor former bally's member. does anyone know? any idea how i should deal with this? let me know. thanks
Rodney Herrmann
5:24 pm on Monday, June 4, 2012
Brian,
Please call me at 9085102648 - I think I may be able to help you. thanks Rodney
Caycee
12:09 am on Saturday, June 23, 2012
I bought a Bally's Premier Plus 11 years ago. After hearing about the buyout, I went into an LAF in the Philly area with my Bally's card, signed something on a computer screen and was given an LAF card. I was told it would work at both LAF and Bally's, and this seemed to be the case (though I've only gone to the gym a dozen times this year).
Today I went to exercise at that Philly LAF and was told I wasn't in the system. (Funny, my card worked earlier this week.) The employee hypothesized that it's because I live in Boston and LAF hadn't bought the Boston clubs. So tonight I queried google and learned that the Boston Bally's are now owned by Blast. Who? Huh?
And about that LAF contract I signed... apparently my phone number is the secondary number on my ex-boyfriend's account, and the contract I signed was HIS. We weren't on the same account, so that's the only explanation I can think of. Everything on the screen seemed correct (though I don't remember seeing any names, come to think of it). The LAF employee had circled my monthly fee on the printout, so that's all I'd looked at until just now.
What do I do? Thanks to LAF screwing up and having me sign someone else's contract and giving me a (formerly working) card, the window to get this most easily cleared up might have closed.
Anyone in a similar situation? Any tips?
Ron
9:22 am on Saturday, June 23, 2012
Regarding LA FITNESS - SIGNATURE CLUB
If you read the supposed resolution to our fight back in DEC 2011....There was this bit:
*Except for New York clubs (unless you enrolled in NY) and clubs designated now or in the future as Signature and Athletic clubs.
So, the hid a nice bit of bait and switch in a sentence that appeared to be referring to New York residents.
....Or in the future designated as Signature Clubs.
I too just learned that my 1985 Holiday Spa/Bally Premiere National Affiliate membership will not give access to the new Woodland Hills LA Fitness (Signature). Also, a co-worker mentioned they made the Northridge, CA LA Fitness a Signature.
Amazing how corporations these days always get their way. Have a nice bit of PR and fanfare one day...6 months later when the dust settles, change clubs to SIGNATURE and there you go...Problem solved.
KwadGuy
9:16 pm on Friday, June 29, 2012
Ron: So that leaves us the LA Fitness in Encino, I guess. That one is a former Bally's, so until/unless they close that one, I think it is safe.
That said, I expect the Woodland Hills location with siphon most of their business (it's nicer in every way)...So eventually it will be gone.
Can't believe they have the audacity to call the Northridge club "Signature". That place is a dump.
ron
4:42 am on Tuesday, July 3, 2012
wow this is corporate freaky. i am in early stages of run around/b.s.live in pembroke pines fl, premier plus "lifetime" member since 1989;rockville cntr, ny. what's my next move? ballyssuit.com or florida A.G.? ron b
Deborah
5:34 pm on Sunday, January 20, 2013
Hi Ron. Curious to know how your situation turned out. I am in Davie, Fl and am a 'lifetime' member from Md. Just starting my Corporate calls tomorrow....Thanks, Deborah
Tim Chism
5:06 am on Saturday, July 21, 2012
I have been a Bally's member since 1988. I purchased an olympic gold membership. I have never missed paying my annual dues of $84 dollars. LA fitness called me. I was not home but they left a message saying they could help me with "renewing" my membership. I already have a membership and a contract. I have read all your posts. I believe that if we all file with small claims court it will cause them great difficulty. You will most likely need your original contracts. This is beyond unprofessional. I live on Long Island in New York and attended the Lake Grove facility. To the best of my knowledge it is unlawful to break the terms of a written contract. I think you can sue for up to $5,000.00 at small claims court at no charge to you. Perhaps if enough people file they will combine the cases. I would be careful about signing anything. There only out is to declare bankrupsy. Currently, all of our contracts should be legal and binding. At the very least I would like to get back some of my money since I have not gone to the gym in many years. I just find what they are doing to be an outrage. Our only chance is to maintain solidarity and unity. When you start combining all of our contracts the amount of liability will become staggering to them and they will probably look to make some kind of agreement. Just my two cents for what it's worth. Thank You
Tim
FRANK BENADA
12:48 am on Monday, March 25, 2013
Anyone have updated information? I have a Bally Premier Plus membership. It was converted into a Bally Sports Club. I havent been to a Ballys in years but maintain my annual dues hoping there would be an opportunity for one in the future. Then I found out about LA Fitness. Another gym close by was purchased by LA Fitness. What do I need to do to attend this gym? Or, is there a class-action suit against them? Anyone with any info will be helpful. fbadala@yahoo.com Greatly appreciated...
Matt Anonymous.
2:50 am on Sunday, April 7, 2013
I(Ballys member) called one of LA's gyms, and I was told that I can use LA Fitness gyms anywhere in the nation like like old Ballys membership guidelines. This announcement was published on their website last year. Wish the staff at the gym told us. They didn't raise my membership fee... Hope it stays.
Martin Saposnekoo
10:22 pm on Sunday, April 7, 2013
Matt Anonymous (str..t.n) I know You!!